Privacy Policy

PRIVACY POLICY

Hostings House (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services. Hostings House operates in Pakistan and follows local data protection laws.

By accessing or using our website or services, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree, you must discontinue the use of our website and services immediately.

1. SCOPE AND APPLICATION

1.1 Who This Policy Applies To
This Privacy Policy applies to all users of our website, clients, and anyone who interacts with Hostings House through our website or services (referred to as “you”).

1.2 Geographical Scope
Hostings House primarily operates in Pakistan, but all data is hosted on servers located in the United States. This applies to all clients, including those in Pakistan, as your data will be hosted in the U.S.

1.3 Services Covered
This Privacy Policy covers our website and all associated services provided by Hostings House, including but not limited to domain registration, web hosting, cloud solutions, and customer support (collectively, the “Services”).

2. INFORMATION WE COLLECT

2.1 Personal Information
We may collect the following personal information from you:

• Contact Information: Name, email address, phone number, mailing address.
• Billing Information: Payment details (e.g., credit card or bank information) for processing transactions.
• Account Information: Login credentials, such as username and password.
• Identification Information: National ID or passport details when required for verification or regulatory purposes.

2.2 Non-Personal Information
We may automatically collect non-personal data, such as:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about pages viewed, links clicked, time spent on our website, and referral sources.
• Cookies and Tracking Technologies: Details are stored via cookies, web beacons, or similar technologies (see Section 5).

2.3 Third-Party Sources
We may obtain additional information about you from trusted third-party sources, such as payment gateways or verification networks like MaxMind, and process this data in accordance with this Privacy Policy.

3. HOW WE USE YOUR INFORMATION

3.1 Service Delivery
We use your information to:

• Register and manage your hosting account or domain.
• Process payments and billing transactions.
• Provide customer support and technical assistance.

3.2 Communication
We may use your data to:

• Respond to inquiries, complaints, or service requests.
• Send service-related notifications, such as updates to policies or terms.
• Share marketing content, offers, or newsletters (with your consent). You can unsubscribe at any time.

3.3 Analytics and Personalization
To improve our website and services, we may analyze usage patterns and improve user experience.

3.4 Compliance and Security
Your data may also be used to:

• Comply with legal obligations and regulatory requirements.
• Detect and prevent fraud, unauthorized access, or other malicious activities.
• Enforce our Terms of Service and safeguard our platform’s integrity.

4. DATA SHARING AND DISCLOSURE

4.1 Third-Party Service Providers
We may share your data with vendors or partners who assist in service delivery, such as:

• Payment processors
• Analytics platforms (Google, Facebook, etc)

These third parties are obligated to keep your data confidential and use it solely to provide their services.

4.2 Business Transfers
In the event of a merger, acquisition, or sale of our business, your data may be transferred as part of the transaction. We will notify you if such a transfer occurs.

4.3 Legal Obligations
We may disclose your information to comply with legal requirements, such as court orders or government requests, or to protect our rights and safety.

4.4 Your Consent
We may share your data with your explicit consent for purposes not listed here.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 Use of Cookies
Cookies are small data files used to improve your experience. We use cookies to:

• Maintain website functionality.
• Remember your preferences.

Collect anonymous analytics data to improve performance.

5.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may impact your experience with some features.

5.3 Additional Tracking Tools
We may also use pixel tags, web beacons, and similar technologies to improve marketing efforts and analyze site usage.

6. DATA SECURITY

6.1 Safeguards
We implement industry-standard security measures, including:

• Data encryption (SSL/TLS).
• Secure servers and firewalls.

6.2 No Absolute Guarantee
While we strive to protect your information, no security system is entirely foolproof.

6.3 Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined or as required by law.

7. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. CHILDREN’S PRIVACY

Our services are not directed at individuals under the age of 13. If we learn that we have collected data from a child, we will delete it promptly.

9. YOUR RIGHTS AND CHOICES

You have the right to:

• Access and correct your personal information.
• Request deletion or restriction of your data.
• Opt out of marketing communications.

Withdraw consent for data processing (where applicable).
To exercise these rights, please contact us (see Section 11).

10. CHANGES TO THIS POLICY

We may periodically update this Privacy Policy. The “Last Updated” date will reflect the most recent revisions. Continued use of our services constitutes acceptance of the updated policy.

10. CONTACT US

For any privacy-related questions or requests, please contact us:

Hostings House
171-B1, Johar Town
Lahore 54000
Pakistan


Email: support [at] hostingshouse.com
Tel: +92 42 35174471
WhatsApp: +92 3 111-104-222

We are committed to addressing your concerns accurately and professionally.
By using our website or services, you confirm your understanding and acceptance of this Privacy Policy.