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Terms and Conditions

Hostings House provides Internet Domain Name Registration, World Wide Web page hosting and Electronic Mail services. Hostings House maintains certain legal and ethical responsibilities regarding the use of its host computer network and equipment involved with these services.

Hostings House general policy is to act as a neutral provider of hosting services to the global Internet. Hostings House has specific ethical concerns regarding the use of its computers detailed below. Hostings House reserves the right to suspend or cancel a customer's access to any or all services provided by Hostings House when Hostings House decides that the account has been inappropriately used.

Payment Policy

All pricing is guaranteed for the term of payment received. Hostings House reserves the right to change prices at any time. Existing customers, however, will be grandfathered into their current pricing in the event prices change in the future. Payment is due on the first day of the anniversary month or period following the date the account was established. Any account past due more than 10 days is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Hostings House in writing for a request for termination of services. Checks returned unpaid (NSF) will be assessed a $10 or Rs.500 charge. All payments are in U.S. or Pakistani currency.

Credit Card Orders

Accounts will be automatically billed, on a quarterly, semi-annual or annual basis, to the card number on file unless otherwise notified. All credit card payments will be billed during the first week of the month the account is due.

In the event the credit card is declined by their bank, the customer will be notified by email or phone to the email/phone number on file. Past due accounts that are not brought current by the 10th day of the current billing month are subject to suspension and possible account termination. In addition, the customer is solely responsible for keeping their contact information current with our company such as email address, telephone number, etc.

There will be a 15% re-activation fee on any accounts suspended and then later re-activated. The company listed on the credit card statement will be Hostings House. The customer is responsible for notifying Hostings House of any address changes, name changes to the credit card on file as well as updating the expiration date when necessary.

Cancellation Policy

Hostings House reserves the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by Hostings House if Hostings House institutes its right of cancellation. If cancellation is caused by a customer's violation of our policies, then no refund is due.

Due to security concerns, all account cancellations must be done in writing via Potal mail or Fax. The letter should include, a valid signature of the primary contact of the account. In addition, the following items are also required: domain name, reason for cancellation, user name, and original account password.

Within the first 15 days, customers can cancel service any time and will be refunded any amount exceeding the pre-payment of the current term. After 15 days, we will honor all cancellations but no pro-rated refunds will be issued.

Customers who sign up on an annual basis where the setup fee was waived, and later cancel within the first 15 days will be assessed a setup fee as if the order was placed on a monthly or quarterly payment plan where applicable. Any company refunds due, will be issued by company check or a credit posted to the credit card on file within 7 days of receipt of cancellation. The account will be cancelled and all information deleted at the end of the current billing period, unless a date of cancellation is specified. Setup Fees, Domain Name Registrations, Domain Name Renewals, Overages, FTP/File Hosting and Domain Parking fees are non-refundable.

If you are on an annual credit card payment plan and we have not been notified prior to renewal in a manner abiding by our written Terms and Conditions, your account will be renewed, your credit card charged and there will be no refunds during the subscription period. If there are extenuating circumstances leading up to the cancellation, then Hostings House may at its sole discretion refund a portion of the unused hosting fees less a $100.00 or Rs.5000 disposition fee.

Password Changes

Due to security concerns, account password change requests must be in writing and must be made from the original web site owner. The request must contain the old password and the new desired password and emailed to support@hostingshouse.com. Telephone requests will not be responded to.

Server Use

Customers are not permitted to resell or sub-sell web hosting services off of their primary domain name. Hostings House reserves the right to refuse service and/or access to its servers to anyone. Hostings House expressly forbids server use for distribution, storing, processing, or otherwise handling in any way the following:
  • Adult material - Includes extreme adult material such as explicit images, or obscene content. Partial Nudity & Nude Modeling does NOT fall into this category.
  • Hacking material - Includes pirated software, phreaking, hacking, Anarchy, and any sites which provide 'links to' or 'how to' information about such material.
  • Spam material - Includes all forms of unsolicited bulk emailing.
  • Illegal material - This includes copyrighted works (i.e. mp3 music files, ROM's, emulators), and any material in violation of any Federal, State or Local regulation.

Overage Policy

Hostings House offers various hosting packages The user will be kept abreast of their disk space, bandwidth and email accounts via a web based reporting tool that will let the user know how much disk space, bandwidth and email accounts he/she is consuming. If the client surpasses these limits the client can adjust their usage or upgrade to a larger package. The client will be automatically charged the following surcharges during the first week in the following month for the overages in the preceding month.
  • Bandwidth: $10 or Rs.500 per GB over
  • Storage: $5 or Rs.250 per MB over
  • >Email Accounts: $3 or Rs.225 per POP Account over

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Hostings House harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Hostings House, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Hostings House against liabilities arising out of:

(1) any injury to person or property caused by any products sold or otherwise distributed in connection with Hostings House server
(2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party
(3) copyright infringement and
(4) any defective products sold to customer from Hostings House’s server.

Disclaimer

Hostings House will not be responsible for any damages your business may suffer. Hostings House makes no warranties of any kind, expressed or implied for services we provide. Hostings House disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Hostings House and its employees. Hostings House cannot be held responsible for prices listed on banners or on search engines as these may be outdated. Please refer to our current pricing that is listed on our web site. Hostings House reserves the right to revise its policies at any time.

Buying anything from Hostings House means you agree with our Terms and Conditions which were previously revised on 11th February 2011.
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Web Hosting

Hostings House servers support both Linux and Windows based platforms for web hosting. The extendable Linux implementation makes it a bit more feature-enrich and therefore a preferred platform. The Linux control panel (C Panel) replaces tedious tasks with web interfaces and API-based calls to give you an extremely efficient and fully automated point-and-click hosting platform.

The narrow gap between Linux and Windows is closing in rapidly as developers compete to enhance the features, reliability and security of both platforms. In Windows based hosting, Helm 4 is the fastest, most user-friendly and features-rich control panel. You should choose windows hosting if you are going to use any Microsoft propriety technologies to create your site, such as ASP, FrontPage, MSSQL, and Windows Streaming Media.

Domain Registration

Hostings House offers a wide range of domains TLDs available for registration. The registration process is instant and takes no time to get it resolved. You can use utilize the free domain registration promotion with the purchase of any hosting package on annual billing terms. Hostings House offers Email forwarding and DNS management during every purchase of domain. You can manage your domain(s) within your client area portal at Hostings House.

Reseller Hosting

Make your pockets swell over night by hosting third party websites using Hostings House Resellership. Hostings House offers you desired range of Reseller Packages. So buy a reseller plan from us and divide it to suit the needs of your clients and your own profitability. Our hosting infrastructure is extremely reliable and our servers have an excellent 99.9% uptime. So get in touch with us to know about the most lucrative reseller hosting plans in the market.

Web Designing

We at Hostings House exclusively focus on the fundamental role of design in determining the satisfaction of web surfers. We will take great care in designing templates and selecting content management systems to give every website we have designed a highly professional finish and feel. This is the approach that has made us industry leaders locally and rapidly growing competitors globally. Our tailor made designing packages are suited to the needs of a diverse clientele.

Ecommerce

Hostings House Ecommerce development team is expert at designing e-commerce websites and have extensive experience in providing most attractive layouts and smooth integration for e-stores. Designing the layout of e-commerce websites requires higher levels of skill and innovation. Our experienced designers will provide the right layout for your e-store that can tastefully accommodate modules displaying text, image and video content with features for online shopping into a harmonious whole.

Support

We believe in empowering our clients; and surely, knowledge is power. Our website offers a comprehensive database having articles on a wide range of topics. For your convenience the knowledgebase is organized into different categories and can also be searched using keywords. If our knowledgebase does not offer a solution for your problem, you are also provided the facility of submitting a ticket to one of the relevant departments: the queries related to support can be sent to our support team, the queries related to sales can be sent to our sales staff, and those related to billing can be directed to our billing department. Contact us through a dynamic form that allows you to submit multiple queries to different departments and also choose the priority by setting the urgency level to high, low or medium. Our secure contact us form prevents automated submissions and unauthorized use.